Privacy policy
Novaire operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Novaire is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:
Contact details including your name, billing address, shipping address, phone number, and email address.
Financial information including payment card information and transaction details.
Account information including your username, password, and security settings.
Transaction information including items viewed, cart activity, and past purchase history.
Communications including information provided during customer support inquiries.
Device and Usage information including IP address, browser type, and interaction data with our Services.
How We Use Your Personal Information
Provide and Tailor Services: To fulfill orders, process payments, and provide a customized shopping experience.
Marketing and Advertising: To send promotional communications and show targeted advertisements based on your activity.
Security and Fraud Prevention: To protect our users and secure the shopping experience.
Legal Compliance: To comply with applicable laws and protect our legal rights.
How We Disclose Personal Information
We may disclose your personal information to:
Shopify and Service Providers who perform tasks on our behalf (e.g., shipping and analytics).
Business Partners for marketing and advertising purposes.
Legal Authorities when required by law or to protect the safety of our users.
Relationship with Shopify
Our Services are hosted by Shopify. Shopify collects and processes personal information about your use of the Services to improve the platform. You can learn more by visiting the Shopify Consumer Privacy Policy.
Third Party Websites and Links
Our site may contain links to third-party platforms. We are not responsible for the privacy practices of sites not controlled by Novaire.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
Security and Retention
While we implement security measures to protect your data, no system is "perfectly secure." We retain your information only as long as necessary to provide our Services and comply with legal obligations.
Your Rights and Choices
Depending on your location, you may have the right to access, delete, or correct your personal information. You may also opt out of targeted advertising or promotional emails at any time using the "unsubscribe" link in our communications.
Complaints
If you have a complaint regarding our privacy practices, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be processed outside of your home country. We rely on recognized transfer mechanisms, such as Standard Contractual Clauses, to ensure your data remains protected.
Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices. The "Last updated" date at the top will indicate when the most recent changes were made.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:
Email: info@novaire.com